A Guide to Computer User Support for Help Desk and Support Specialists

A Guide to Computer User Support for Help Desk and Support Specialists by Fred Beisse

Book Description – A Guide to Computer User Support for Help Desk and Support Specialists

Product Details Paperback: 704 pages
Publisher: Course Technology; 6 edition (September 23, 2014) Language: English
ISBN-10: 1285852680
ISBN-13: 978-1285852683
Product Dimensions: 9 x 7.2 x 1.1 inches

Editorial Reviews

About the Author

Fred Beisse teaches Computer Information Technology at Lane Community College in Eugene, Oregon, where he has designed and led courses in user support, information analysis and visualization, project management, and geographical information systems. Beisse builds on more than 30 years of experience in computer management positions, where he has been responsible for end-user support, computer services, computer facilities planning, and operations management.

Download A Guide to Computer User Support for Help Desk and Support Specialists PDF

Download Link (File Size: 26.62 MB) Link Updated December 13th, 2017

Comments are closed.